AY Harmoni Services Sdn Bhd

Updated 2026-07-20 · 1,561 reviewed · 231 listed · Scored from 18 Google reviews · How we rank ›

2.8(18) 49 low data composite score See reviews on Google ✓ Google-verified

Residential Cleaning

Service: Residential Cleaning
Reviews: 18

What recent reviews say

Service has deteriorated significantly over time. Recent longstanding clients praise reliability and Andrew by name, but older reviews document last-minute cancellations, unresponsive booking channels, and poor follow-up. The sharp 5-star to 1-star divide (44% to 56%) suggests either very different experiences or staff-written reviews.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

reliable and punctual
flexible scheduling
friendly staff
responsive communication

Watch-outs

last-minute cancellations
poor responsiveness via WhatsApp
slow follow-up
inconsistent service quality

punctualreliable-stafffriendly-staffcancelled-last-minutepoor-communicationresponsive-booking

Best for: existing customers with established relationships; poor entry point for new clients

Think twice if: booking challenges and unresponsive WhatsApp support have been documented; verify responsiveness before committing

Strengths

punctuality and reliability (recent clients)
flexible scheduling
named staff (Andrew)

Worth knowing

Andrew (technician) specifically praised by recent long-term client
WhatsApp booking channel documented as unresponsive in past complaints

How it compares

Rated 2.8 against a 4.51 average across the 177 residential cleaning businesses listed here.
Has more Google reviews than 50% of the businesses in this directory.

How we scored this

How We Score

Star rating 20

Review volume 56

Review recency 51

Review sentiment 43

Profile completeness 100

Verification 30

Rating breakdown

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