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Chiam's Cleaning

Updated 2026-07-20 · 1,561 reviewed · 231 listed · Scored from 67 Google reviews · How we rank ›

4.6(67) 79 composite score See reviews on Google ✓ Google-verified
Residential Cleaning
Chiam's Cleaning
Service
Residential Cleaning
Reviews
67

What recent reviews say

Most customers stick with Chiam's across years because the cleaners themselves are consistently fast, thorough, and personable. Named staff like Tuti, Devi, Erni, and Maria earn repeated praise for detailed work and honesty. The friction point is management: a small vocal minority report unresponsive booking, rude handling of late fees, and a blame-first stance when mistakes happen, which jars against the cleaners' quality.

Service packages include timed slots (reviewers mention a two-hour pack), g-form documentation, and direct notifications. Punctuality and completion on time come up often. One member paid for a program with no response afterward, raising questions about membership terms.

Praised for
  • well-trained, efficient staff
  • thorough, detail-oriented work
  • consistent quality across cleaners
  • friendly, professional manner
Watch-outs
  • poor customer service and communication
  • rude or dismissive staff handling concerns
  • inconsistent service quality on rare visits
thorough-cleaningreliable-staffprofessional-stafffriendly-staffpunctualattention-to-detailtrustworthypoor-communication
Best for: customers who want the same trusted cleaner returning regularly and care about photo proof of work.
Think twice if: booking changes or complaints go to management; several users found the response dismissive, rude, or unresponsive to their concerns.

Strengths

  • named, repeat-bookable cleaners
  • documented cleanings (g-form, notifications)
  • consistent quality control across multiple staff

Worth knowing

  • Named cleaners include Tuti, Devi, Erni, Maria, Ani, Yanti, Rika, Tini, Ikhaa; one cleaner returned found money and alerted customer
  • timed packages offered (two-hour slot mentioned)
  • g-form and photo notifications provided
  • staff turnover noted but QC remains consistent
  • one customer paid for membership program with no follow-up response

What reviews say by service

Residential Cleaning
Cleaners praised for speed, thoroughness, and attention to corners others miss; kitchen windows, carpets, and sofas sometimes incompletely done.

How it compares

  • Rated 4.6 against a 4.51 average across the 177 residential cleaning businesses listed here.
  • Has more Google reviews than 79% of the businesses in this directory.

How we scored this

How We Score
Star rating 72
Review volume 80
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
59
4
2
3
1
2
0
1
5

Common questions

Can I request the same cleaner each time?
Yes. Reviewers name specific cleaners (Tuti, Devi, Erni, Maria, Ani, others) and request them again, indicating the booking system allows repeat assignments.
Do you provide proof of the cleaning?
Yes. Reviewers mention receiving g-forms and photo notifications so you can see the work done.
Are you open weekends?
Yes. The business publishes seven days of opening hours.
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Last updated 2026-07-20