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Cuci Pro Cleaning Services Sdn. Bhd.

Updated 2026-07-20 · 1,561 reviewed · 231 listed · Scored from 29 Google reviews · How we rank ›

4.9(29) 72 composite score See reviews on Google ✓ Google-verified
Residential Cleaning
Cuci Pro Cleaning Services Sdn. Bhd.
Service
Residential Cleaning
Reviews
29

What recent reviews say

Nearly all reviewers praise Cuci Pro for fast, meticulous work that covers details most cleaners miss-cat hair removal, washing machine interiors, window exteriors. Staff arrive on time, communicate well, and adjust scope to fit client needs; bosses Jin and Chriz earn mention for attentiveness.

One stark exception: a one-star account alleges the cleaner stole jewellery and other items, and the company refused compensation. Most other complaints are absent; the single negative centres on theft and the company's refusal to resolve it, casting doubt on accountability.

Praised for
  • thorough, corner-to-corner cleaning
  • punctual arrival
  • professional and attentive staff
  • fair pricing
  • flexible service scope
Watch-outs
  • theft of personal items
  • slow work without supervision
  • poor task coordination
thorough-cleaningpunctualprofessional-stafffriendly-staffreliable-stafffair-pricingattention-to-detailtrustworthyresponsive-bookingdamaged-items
Best for: Busy professionals, families with pets, rental property turnover, and anyone needing beyond-standard deep cleaning.
Think twice if: One account alleges theft of jewellery and claims the company refused compensation. This remains unresolved and worth researching directly before booking.

Strengths

  • Cleans high-detail areas others skip (washing machine interiors, wardrobes, curtains)
  • Punctual and efficient
  • Transparent communication and adjusts scope to client needs

Worth knowing

  • Bosses Jin and Chriz named; reviewers mention their attentiveness
  • Post-renovation cleaning confirmed as a service (condo window exteriors opened and cleaned)
  • Organising and decluttering offered alongside cleaning
  • One job took 4.5 hours for a full house with 2 staff
  • One reviewer mentioned theft of jewellery; company refused compensation despite being notified

What reviews say by service

Residential Cleaning
Praised for thorough coverage of details (wardrobes, washing machine interiors, curtains, balconies); one account alleges inadequate work without direct supervision and later theft.
Post-Renovation & Deep Cleaning
Mentioned positively for post-renovation work including external window cleaning in condos.

How it compares

  • Rated 4.9 against a 4.51 average across the 177 residential cleaning businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How we scored this

How We Score
Star rating 82
Review volume 64
Review recency 76
Review sentiment 67
Profile completeness 75
Verification 0

Rating breakdown

5
28
4
0
3
0
2
0
1
1

Common questions

How long does a full house cleaning take?
One reviewer reported a 4.5-hour job for a full house with two staff members.
Do they offer services beyond basic cleaning?
Yes. Reviews mention post-renovation cleaning, window exterior work in condos, and organising or decluttering services.
Are the owners involved in the service?
The bosses Jin and Chriz are named in reviews as attentive to client needs and willing to address requests (e.g., checking for renovation defects).
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Last updated 2026-07-20