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Double Care Cleaning Services

Updated 2026-07-20 · 1,561 reviewed · 231 listed · Scored from 67 Google reviews · How we rank ›

4.1(67) 72 composite score See reviews on Google ✓ Google-verified
Post-Renovation & Deep CleaningResidential Cleaning
Double Care Cleaning Services
Services
Post-Renovation & Deep Cleaning, Residential Cleaning
Reviews
67

What recent reviews say

Most clients experience timely, thorough work with a professional team that cleans thoroughly without rushing. Strengths show across deep cleans and move-in jobs, where corners, windows and door handles receive careful attention. Two serious complaints stand out: one involved a one-hour delay plus the owner's hostile response to a compensation request; another reported a cleaner using the customer's personal item without asking. The contrast between five-star consistency and these two incidents is stark.

The business claims to serve KL and Selangor. Their website lists residential, commercial, post-renovation, carpet, and window cleaning among other services. Pricing appears fair based on positive feedback, though the owner's communication during disputes appears dismissive rather than solution-focused.

Praised for
  • punctual arrival
  • thorough cleaning
  • professional team
  • attention to detail
  • efficient work
Watch-outs
  • delayed arrival and poor communication
  • owner's dismissive attitude toward complaints
  • cleaner used customer's personal items without permission
  • inadequate equipment and tools
punctualthorough-cleaningprofessional-staffattention-to-detailfair-pricingdamaged-itemspoor-communicationreliable-stafffriendly-staff
Best for: families preparing homes for gatherings or moving, those needing thorough post-renovation cleaning
Think twice if: contact them with clear expectations in writing; one complaint described the owner as dismissive when issues arose

Strengths

  • thorough deep cleaning including overlooked areas
  • punctual arrival
  • professional and efficient teams
  • fair pricing for quality

Worth knowing

  • deep cleaning includes door handles, switches, window frames, and corners
  • cleaner once used customer's personal item without permission
  • one incident involved one-hour delay with limited communication and owner's hostile response to compensation request
  • their website states services include residential, office/commercial, event, carpet, window/glass, post-renovation, move in/move out, garbage disposal, floor polishing

What reviews say by service

Residential Cleaning
consistently praised for punctuality, thoroughness, and professional team; isolated complaint about cleaner using customer's item without permission
Post-Renovation & Deep Cleaning
strong praise for thorough attention to detail including corners, windows, frames, and overlooked areas; work never rushed

How it compares

  • Rated 4.1 against a 4.51 average across the 177 residential cleaning businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

How we scored this

How We Score
Star rating 48
Review volume 80
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
49
4
3
3
1
2
0
1
14

Common questions

Do they handle move-in and move-out cleans?
Yes. Reviewers describe booking deep cleans before moving out with excellent coverage of corners and small details. Their website lists move in/move out cleaning as a service.
How thorough is the deep clean?
Very; multiple reviews note door handles, switches, window frames, corners, cabinets, and floors all cleaned carefully without rushing.
What happened when a customer had an issue?
One detailed complaint describes a one-hour delay, poor communication from staff, and the owner responding dismissively and refusing to apologize, only offering RM30 compensation on a RM150 charge.

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All 31 reviews are five-star, with customers consistently praising friendly, punctual staff who listen to requests and clean thoroughly. The team works efficiently even on tight schedules, handles both residential apartments and office spaces, and charges fairly for noticeably better results. Bookings are straightforward, communication happens upfront, and reviewers report homes and offices feeling more comfortable and welcoming after service. Several mention deep cleaning after neglect and emergency tidying, with the team managing expectations well.

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Total Cleaning Services of Kuala Lumpur
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Twenty reviews paint a consistent picture: crews arrive on schedule, work steadily without rushing, and finish what they start. Reviewers specifically praise attention to corners, hard-to-reach spots, and areas easily overlooked like behind furniture and inside cabinets. The service handles post-renovation dust removal and move-in deep cleans with equal care. Staff bring their own supplies, work quietly, and leave no chemical smell or cloth lint behind. One reviewer noted the option of eco-friendly products and allergies staying calm throughout. Pricing appears fair relative to the work delivered, and the team maintains consistent quality across repeat bookings over months.

Residential Cleaning

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Last updated 2026-07-20