SB
21 low data
Syarikat Berjaya Services
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning
Dr LeatherSpa (Paradigm Mall)
Residential Cleaning
- Service
- Residential Cleaning
- Reviews
- 144
What recent reviews say
Reviewers consistently report luxury leather bags returning in near-new condition after cleaning, restoration, and repair work. Staff including Ms Nesya and Ms Laili are praised for professionalism and expertise.
Handbag cleaning (with odour removal and colour restoration) and repairs (stitching, piping, straps, zippers) show strong results. The business charges promotional rates (RM99 per bag promo listed on their website) and offers 6-month warranty; one customer reported a significant gap between phone quote and in-store price, though most approve the value.
Praised for
- professional handling of luxury items
- thorough restoration results
- friendly and knowledgeable staff
- fair value for quality work
- clear communication and consultation
Watch-outs
- quote variance between phone and in-store
- quote not itemised clearly
professional-staffthorough-cleaningreliable-stafffriendly-staffattention-to-detailfair-pricing
Best for: owners of luxury handbags needing professional cleaning and repair
Think twice if: phone quotes may differ significantly from in-store assessment; confirm itemised pricing before proceeding
Strengths
- luxury handbag and sneaker specialists
- visible transformation results
- named experienced staff
- 6-month warranty on repairs
Worth knowing
- Named staff: Ms Nesya (colour restoration expertise), Ms Laili (friendly consultation)
- 6-month warranty on repairs
- RM1,000,000 damage and loss insurance
- Services include chemical wash, colour restoration, piping repair, zipper and strap replacement, leather repair
- 5-week turnaround mentioned for complex repairs
What reviews say by service
- Residential Cleaning
- Deep bag cleaning removes odour and restores appearance to near-new condition
How it compares
- Rated 4.7 against a 4.51 average across the 177 residential cleaning businesses listed here.
- Has more Google reviews than 89% of the businesses in this directory.
How we scored this
How We Score Star rating 78
Review volume 94
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30
Rating breakdown
5
126
4
8
3
2
2
0
1
8
Common questions
- How long does bag cleaning or repair take?
- Complex repairs may take 5 weeks; simpler cleaning and colour restoration services are described as fast by reviewers.
- What warranty covers the work?
- 6-month warranty on all repairs, per their website.
- Is there a damage and loss guarantee?
- Yes. Their website states RM1,000,000 damage and loss insurance covers items during service.
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