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E Mop Cleaning Services

Updated 2026-07-20 · 1,561 reviewed · 231 listed · Scored from 27 Google reviews · How we rank ›

4.6(27) 75 composite score See reviews on Google ✓ Google-verified
Residential CleaningEco-Friendly / Green CleaningCarpet & Upholstery Cleaning
E Mop Cleaning Services
Services
Residential Cleaning, Eco-Friendly / Green Cleaning, Carpet & Upholstery Cleaning
Reviews
27

What recent reviews say

E Mop Cleaning Services consistently earns praise for thorough work and professional staff who serve expatriate clients well. Multiple long-term customers (6+ years) testify to reliability and trustworthiness. Pricing runs above market rate, and one older complaint flagged scheduling lapses and communication gaps, though this stands alone against overwhelming five-star reviews and references to Jessica's attentive coordination.

Praised for
  • professional and detail-oriented staff
  • responsive and accommodating booking
  • thorough deep cleaning
  • reliable for expats and long-term clients
  • trustworthy and honest
Watch-outs
  • last-minute cancellations and late arrivals
  • poor communication and unresponsive to contact
  • higher prices than competitors
professional-staffthorough-cleaningresponsive-bookingreliable-stafftrustworthyattention-to-detailfriendly-staff
Best for: Expat families seeking reliable, trustworthy residential cleaning with long-term staff continuity.
Think twice if: Pricing is higher than typical; one client reported scheduling cancellations and late arrivals with poor communication.

Strengths

  • Dedicated to expatriate clients and understands their needs
  • Multiple six-year client relationships
  • Detail-oriented staff including named cleaners Rose, Annie, and Nora
  • Jessica handles inquiries promptly and professionally

Worth knowing

  • Jessica manages inquiries and coordination
  • Named cleaners include Rose, Annie, and Nora
  • Some clients have retained the service continuously for six years
  • One complaint from three years ago cited last-minute cancellations (15-30 mins late) and WhatsApp unresponsiveness

What reviews say by service

Residential Cleaning
Professional, thorough work; particularly valued by expat clients and those seeking long-term reliability
Carpet & Upholstery Cleaning
Limited direct mention; not a focus of recent reviews
Eco-Friendly / Green Cleaning
No review evidence of eco-friendly or green-cleaning practices

How it compares

  • Rated 4.6 against a 4.51 average across the 177 residential cleaning businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

How we scored this

How We Score
Star rating 71
Review volume 63
Review recency 97
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
23
4
2
3
0
2
0
1
2

Common questions

Are you available on weekends?
Yes, opening hours are listed for all 7 days of the week.
Do you serve areas outside central KL?
Reviews mention serving the KL/Pavilion area and greater Kuala Lumpur; based in Desa Parkcity.
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Last updated 2026-07-20