Most customers praise Tomy, Ina, and Nina for arriving on time and working with care and friendliness. One booking fell apart when the business failed to confirm service area before payment, then went silent on messaging.
Review evidence is limited. Cleaning Resources Malaysia lists a wide range of services on their website, including residential and commercial cleaning, cleanroom work, and hospital cleaning. Further insight requires customer reviews.
Pro Maids averages 2.3 stars across 19 reviews, with 63% rating them one or two stars. When the service arrives, some customers report satisfaction; most others describe no-shows, cancellations confirmed the day before, slow work, and homes left dirtier than the start. Trust and reliability are the core issues.
Reviewers consistently report being impressed by the speed and results. Staff arrive on time, manage the job with clear communication, and leave sofas, curtains, and mattresses visibly refreshed. Ashok and Kelvin's teams are named repeatedly for handling work from small area rugs to entire home jobs with the same care. The business handles carpets, curtains, sofas, mattresses, and leather chairs without fuss. Their website lists steam and dry extraction methods, and they've been operating since January 2020. Pricing comes up as reasonable, and five-year client relationships suggest durability.
Last updated 2026-07-20