All three reviews are five-star. Clients praise speed, attention to detail, and professionalism on post-renovation jobs. Staff names Jeslyn and Loong are highlighted for coordination and supervision.
Based on limited recent reviews, so treat this as low-confidence.
Most customers praise the thorough work and friendly staff. Two serious incidents stand out: one customer reported missing jewellery with no resolution, and another cited late arrival and missing equipment. These exceptions break a pattern of reliability and attention to detail that defines the broader experience.
Most visits leave customers impressed by how fast and thoroughly the cleaners work, with photos sent during the job and team arriving on time. Sofa, curtain, and post-renovation cleaning consistently praised. One significant experience showed service quality varies: the first visit had strong supervision and documentation, but a second visit the same week saw the supervisor briefly drop off cleaners, leave for hours, and return claiming work was done when areas remained unfinished.
Reviewers consistently praise Washville Laundry for speed and results. Wedding dresses, baby mattresses, shoes, and sofas come back visibly cleaner within days, handled by staff who answer texts and meet tight deadlines without complaint. The business handles everything from dry cleaning to carpet washing across Damansara and central KL. Free pickup and delivery apply to orders above RM100. Operating since 2011, they partner with local TV stations and open seven days a week.
Last updated 2026-07-20