48 low data
HFS Cleaning Services
5.0(3)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning
KLEANER Cleaning Services
Residential CleaningPost-Renovation & Deep CleaningCommercial & Office CleaningEco-Friendly / Green Cleaning
- Services
- Residential Cleaning, Post-Renovation & Deep Cleaning, Commercial & Office Cleaning
- Reviews
- 92
What recent reviews say
Most visits result in spotless homes and offices. The team shows up on time, works without breaks, and covers every corner from curtains to sofas to post-renovation dust. Staff members like Ida, Puteri, Julia, Sagita, Susi, and Ayu are named repeatedly as thorough and personable. Booking is straightforward via WhatsApp and their system, with reminders sent before arrival. The rare complaint involved code redemption issues and one report of inconsistent cleaning, but these stand out sharply against the overwhelming pattern of satisfaction and repeat bookings.
The business sends a note the day before to confirm what you need cleaned. Communication is responsive when scheduling changes arise. Customers consistently mention feeling confident their home will be cleaned well, with no corners missed.
Praised for
- punctual and reliable staff
- thorough cleaning across all surfaces
- friendly and professional cleaners
- easy booking and communication
- consistent high-quality work
Watch-outs
- poor customer service responsiveness
- promo code eligibility confusion
punctualthorough-cleaningreliable-staffprofessional-staffresponsive-bookingfriendly-staffattention-to-detailtrustworthy
Best for: Homeowners wanting move-in/post-renovation cleaning with named cleaners and reliable scheduling.
Think twice if: Promo code terms are unclear; contact customer service before assuming eligibility.
Strengths
- Named professional cleaners with strong repeat requests
- Same-day WhatsApp booking and reminders
- Post-renovation deep cleaning with dust removal expertise
- Consistent quality across 93% five-star reviews
Worth knowing
- Named cleaners: Ida, Puteri, Julia, Sagita, Susi, Ayu, Wanti, Lisna, Meti, Junai, Aravind
- Pre-visit WhatsApp confirmation the day before
- Cleaning duration tracked (e.g. 4 hours for post-renovation)
- Sofa, curtain, and toilet cleaning mentioned as specialities
What reviews say by service
- Residential Cleaning
- Staff clean throughout entire service without wasting time; sofa, curtain, and odour issues solved.
- Post-Renovation & Deep Cleaning
- Post-renovation dust removal and deep clean praised for thoroughness and on-time completion.
- Commercial & Office Cleaning
- Limited direct evidence; no specific office cleaning feedback in reviews.
- Eco-Friendly / Green Cleaning
- No direct evidence in review text.
How it compares
- Rated 4.8 against a 4.51 average across the 177 residential cleaning businesses listed here.
- Has more Google reviews than 84% of the businesses in this directory.
How we scored this
How We Score Star rating 83
Review volume 85
Review recency 100
Review sentiment 70
Profile completeness 75
Verification 30
Rating breakdown
5
86
4
1
3
0
2
0
1
5
Common questions
- Can I book the same cleaner for my next visit?
- Customers frequently request repeat bookings with named cleaners (Ida, Puteri, Julia, Susi, etc.), suggesting this is available.
- How do I book and get reminders?
- WhatsApp messaging and their online system; reminders are sent close to your appointment time.
Similar cleaning services nearby
21 low data
Premier Cleaning Services Sdn Bhd
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning
72
Maideasy Sdn Bhd
4.2(852)✓ Google-verifiedPublishes prices
Strong five-star reviews praise named cleaners like Ridzuan, Zulfadli, and Kamaria for thorough work and on-time arrival, with responsive admin support. However, recurring complaints centre on sudden cancellations, staff leaving jobs early without explanation, and defensive responses to complaints about poor finish quality or unmet service duration. Best experience hinges on crew assignment and whether office versus residential expectations align upfront.
Residential CleaningCommercial & Office CleaningEco-Friendly / Green Cleaning