Customers consistently report fast, punctual service and visibly cleaner results across carpet, sofa, curtain and mattress jobs. Named staff like Dinesh and Lisa earn praise for attentiveness and follow-up; one reviewer noted a technician arrived early and stayed polite when waiting was needed. The workflow feels smooth: quick WhatsApp quotes, on-time arrival, clean workplace discipline before leaving.
Two low-star reviews flag communication lapses (a no-show with ignored calls) and a serious pricing error (initial quote of RM204 jumped to RM336 after delivery, with poor explanation). For multi-item jobs the value is seen as fair, though quote accuracy matters to budget-conscious customers.
People consistently book them again because the crew finishes thoroughly without surprise costs, and same-day slots often open up. They handle mattress and carpet deep cleans that tackle years of dust and stains, post-renovation fine dust removal, and office jobs timed to avoid disrupting the week.
Review evidence is limited. Cleaning Resources Malaysia lists a wide range of services on their website, including residential and commercial cleaning, cleanroom work, and hospital cleaning. Further insight requires customer reviews.
Pro Maids averages 2.3 stars across 19 reviews, with 63% rating them one or two stars. When the service arrives, some customers report satisfaction; most others describe no-shows, cancellations confirmed the day before, slow work, and homes left dirtier than the start. Trust and reliability are the core issues.
Last updated 2026-07-20