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Recommend.my

Updated 2026-07-20 · 1,561 reviewed · 231 listed · Scored from 365 Google reviews · How we rank ›

4.3(365) 74 composite score See reviews on Google ✓ Google-verified
Residential Cleaning
Recommend.my
Service
Residential Cleaning
Reviews
365

What recent reviews say

Most users find the app convenient and praising quick bookings and responsive service. Staff often arrive on time and work efficiently. However, repeated failures with AC repairs stand out: customers report technicians exacerbating problems, requesting surprise charges, and refusing follow-up visits. Some technicians fail to show or respond after collecting deposit.

Recommend.my markets itself as a one-stop platform for home services across Petaling Jaya and greater Selangor. While residential cleaning jobs appear handled well, AC service emerges as a weak point, with quality varying sharply by assigned contractor. The platform lacks clear complaint resolution and warranty clarity.

Praised for
  • quick response times
  • friendly and efficient staff
  • convenient platform for finding services
  • transparent pricing
  • reliable booking
Watch-outs
  • no-show and poor communication from technicians
  • AC service makes problems worse
  • hidden additional charges
  • warranty failures
  • unresponsive after appointment
responsive-bookingpunctualfriendly-staffthorough-cleaningfair-pricingno-showdamaged-itemspoor-communicationcancelled-last-minute
Best for: Busy professionals and expats in Petaling Jaya seeking one-stop booking for multiple home services.
Think twice if: Consider booking with caution for AC repairs; multiple customers reported technicians making units worse and requesting surprise charges post-diagnosis.

Strengths

  • Easy booking through app or website
  • Quick response to job requests
  • Wide range of trades available in one platform

Worth knowing

  • AC diagnosis often leads to additional charges after initial inspection fee
  • Follow-up repairs sometimes fail within 12-24 hours
  • App allows easy booking and last-minute requests
  • Inspection fee for some services (e.g., RM80 for ceiling fan) charged upfront

What reviews say by service

Residential Cleaning
Praised as on-time, fast, and efficient with easy booking and good promotions.
aircon-duct-cleaning
Mixed: diagnosis fee charged but repairs often fail or worsen problem; surprise additional charges requested after initial inspection.

How it compares

  • Rated 4.3 against a 4.51 average across the 177 residential cleaning businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How we scored this

How We Score
Star rating 54
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
274
4
31
3
2
2
3
1
55

Common questions

Do they charge an inspection fee?
Yes, for some services like AC diagnosis and ceiling fan repairs. Customers report inspection fees (e.g., RM80) confirmed before appointment.
Can I book last-minute?
Yes. Multiple reviewers note they accept last-minute requests through the app.
What areas do they serve?
According to their website, Petaling Jaya, Rawang, Klang, Semenyih, Damansara Perdana, Kuala Lumpur, and wider Selangor.
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Last updated 2026-07-20