Reviewers consistently report being impressed by the speed and results. Staff arrive on time, manage the job with clear communication, and leave sofas, curtains, and mattresses visibly refreshed. Ashok and Kelvin's teams are named repeatedly for handling work from small area rugs to entire home jobs with the same care.
The business handles carpets, curtains, sofas, mattresses, and leather chairs without fuss. Their website lists steam and dry extraction methods, and they've been operating since January 2020. Pricing comes up as reasonable, and five-year client relationships suggest durability.
Most customers praise Tomy, Ina, and Nina for arriving on time and working with care and friendliness. One booking fell apart when the business failed to confirm service area before payment, then went silent on messaging.
Customers consistently report fast, punctual service and visibly cleaner results across carpet, sofa, curtain and mattress jobs. Named staff like Dinesh and Lisa earn praise for attentiveness and follow-up; one reviewer noted a technician arrived early and stayed polite when waiting was needed. The workflow feels smooth: quick WhatsApp quotes, on-time arrival, clean workplace discipline before leaving. Two low-star reviews flag communication lapses (a no-show with ignored calls) and a serious pricing error (initial quote of RM204 jumped to RM336 after delivery, with poor explanation). For multi-item jobs the value is seen as fair, though quote accuracy matters to budget-conscious customers.
Long-time customers praise Alice Bright's speed, friendliness, and follow-through, with Kanna's team singled out. Recent appointments show a sharp break: the business struggles with reliability, administrative responsiveness, and staff consistency. No-shows, ignored messages, and unfinished details (handles, taps, windows) undermine what starts as solid cleaning work.
Last updated 2026-07-20