42 low data
Iconjaya Sdn Bhd
5.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning
Ultra Cleaning Petaling Jaya
Carpet & Upholstery CleaningResidential CleaningPost-Renovation & Deep CleaningCommercial & Office CleaningEco-Friendly / Green Cleaning
- Services
- Carpet & Upholstery Cleaning, Residential Cleaning, Post-Renovation & Deep Cleaning
- Reviews
- 254
What recent reviews say
Most customers experience reliable, detail-oriented cleaning backed by punctual and respectful teams. Post-renovation work stands out for thoroughness and speed. Sofa and carpet cleaning also praised for care and attention.
Two recent complaints flag communication breakdowns: one customer reported slow response from staff member Kelvin; another said promised premium service fell short, with gaps in supervision and poor handling of complaints. Both stem from gaps between sales promises and on-site delivery.
Praised for
- punctual and efficient service
- thorough and detail-focused cleaning
- professional and respectful staff
- post-renovation expertise
- responsive and organised process
Watch-outs
- poor communication and follow-up
- service quality gap between promise and delivery
- lack of staff supervision on-site
- unresolved complaints and defensive responses
punctualthorough-cleaningprofessional-staffattention-to-detailfriendly-staffreliable-staffpoor-communicationdamaged-items
Best for: Households needing post-renovation deep cleaning or ongoing monthly maintenance with reliable scheduling.
Think twice if: Communication delays and service supervision gaps reported; verify final quotes and expectations in writing before booking.
Strengths
- Post-renovation cleaning with multi-day team deployments
- Same-day or quick-turnaround scheduling
- Video updates sent during the job
- Window and sofa cleaning included
Worth knowing
- Named teams: Jack Wong and his team, Aaron's team, Kelvin (customer service issues noted)
- Post-renovation work deployed across multiple days with 5-10 person teams
- Video updates provided during job
- Quoted price example: RM550 for a service
- Claimed ISO 9001:2015 Quality Certified, CIDB Malaysia Registered Contractor, Jabatan Pertanian Licensed Operator
- Website states operating since 2013
What reviews say by service
- Post-Renovation & Deep Cleaning
- Highly praised for thoroughness, multi-day team deployment, and fast turnaround; one complaint alleged promised premium quality did not match delivery and staff supervision was lacking.
- Carpet & Upholstery Cleaning
- Sofa and carpet cleaning consistently praised for care, attention, and thoroughness.
- Residential Cleaning
- Regular house cleaning praised for reliability and detail; customers report recurring monthly bookings and trust in service consistency.
- Commercial & Office Cleaning
- Limited review evidence; claimed service only, no customer feedback provided.
How it compares
- Rated 4.5 against a 4.51 average across the 177 residential cleaning businesses listed here.
- Has more Google reviews than 94% of the businesses in this directory.
How we scored this
How We Score Star rating 67
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30
Rating breakdown
5
215
4
6
3
1
2
4
1
28
Common questions
- Do you offer post-renovation cleaning across multiple days?
- Yes. Customers report teams of 5-10 people deployed over 2-3 days for full post-renovation deep cleans.
- Will I get updates while the work is happening?
- Yes. One recent review noted video updates sent throughout the cleaning process.
- How quickly can you schedule a booking?
- Same-week or quick turnaround mentioned in reviews; however, one customer reported delays in follow-up communication about appointment confirmation.
Similar cleaning services nearby
67 low data
Cuci carpet petaling jaya
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All six reviewers gave five stars, citing fast turnaround, affordable rates, and clean carpets that smell fresh. Limited detail available, but repeat customers suggest reliable service.
Carpet & Upholstery CleaningCommercial & Office CleaningResidential Cleaning
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The Top Cleaning Sdn Bhd (KL) Professional Services
4.5(25)✓ Google-verified
Staff deliver thorough, detail-focused cleaning that leaves homes spotless and customers satisfied. Prices feel fair, arrival times are usually reliable, and the team is pleasant to work with, though two older reviews mention communication lapses.
Carpet & Upholstery CleaningResidential CleaningPost-Renovation & Deep Cleaning