Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
All 12 reviews are five-star. Customers praise quick emergency response, skilled technicians, and reliable problem-solving for blocked drains and septic tank issues. Staff arrived on time and resolved urgent jobs efficiently, even on public holidays.
Reviewers consistently report luxury leather bags returning in near-new condition after cleaning, restoration, and repair work. Staff including Ms Nesya and Ms Laili are praised for professionalism and expertise. Handbag cleaning (with odour removal and colour restoration) and repairs (stitching, piping, straps, zippers) show strong results. The business charges promotional rates (RM99 per bag promo listed on their website) and offers 6-month warranty; one customer reported a significant gap between phone quote and in-store price, though most approve the value.
Airosteam earns 4.8 stars on 61 reviews, with 87% five-star ratings. Most clients praise thorough post-renovation and deep cleaning, naming supervisors Haniff and Yasser for diligent work. A 2022 complaint about unresponsive admin appears outdated; recent feedback highlights team punctuality and care with valuables, though one customer noted wet flooring after cleaning.
Last updated 2026-07-20