21 low data
Syarikat Perkhidmatan Vikleen
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning
Washhouse Dry Cleaning & Laundry Services (No Signboard)
Residential CleaningCommercial & Office Cleaning
- Services
- Residential Cleaning, Commercial & Office Cleaning
- Reviews
- 329
What recent reviews say
Regular users praise fast pickup and delivery within 24 hours, consistently fresh and well-pressed laundry, and transparent online booking. Service works well for everyday clothes at competitive rates. However, multiple recent reviews report serious damage (bleach stains, heat marks) to expensive items, with compensation capped low. Quality control appears inconsistent, and special instructions have been ignored. Best suited to routine laundry; risky for premium or delicate garments.
Wash & Fold costs from RM4.50/kg, dry cleaning from RM6/item. The business operates across Kuala Lumpur and Petaling Jaya with same-day or next-day collection and delivery. Payment via online banking is standard. Their website lists service since 2017.
Praised for
- reliable pickup and delivery
- clothes clean and fresh-smelling
- affordable pricing
- convenient online payment
- quick turnaround (24 hours to next day)
Watch-outs
- damage to high-value items (bleach stains, scorching)
- low compensation limits
- items not actually washed
- poor communication about closures
- lack of care with delicate/special instructions
punctualfriendly-stafffair-pricingresponsive-bookingdamaged-itemspoor-communication
Best for: Busy professionals needing reliable weekly laundry and everyday garments cleaned.
Think twice if: Designer, delicate, or expensive items have been damaged; low compensation caps may not cover loss.
Strengths
- Same-day or next-day delivery
- Online payment and booking
- Affordable per-kilogram and per-item rates
- Convenient pickup across KL and PJ
Worth knowing
- WhatsApp notifications sent during pickup and delivery
- Plastic-covered hangers for delivered clothes
- Weekend closures not always communicated in advance
- Damage incidents in recent months include bleach stains on dark shirts and heat scorching on coats
- Compensation offered capped significantly below item value
What reviews say by service
- Residential Cleaning
- Bulk laundry handled well for routine clothes; multiple reports of damage to premium items with inadequate compensation.
How it compares
- Rated 4.5 against a 4.51 average across the 177 residential cleaning businesses listed here.
- Has more Google reviews than 96% of the businesses in this directory.
How we scored this
How We Score Star rating 67
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Rating breakdown
5
268
4
21
3
5
2
5
1
30
Common questions
- How fast can I get my laundry back?
- Most customers report next-day delivery, or within 4 days for specialty items like backpacks. Pickup and delivery via WhatsApp notification is standard.
- What does a wash and fold cost?
- Wash and fold starts from RM4.50 per kilogram; a family load of 6kg costs around RM27. Prices are clearly listed on their website.
- Are they open on weekends?
- Operating hours are listed as 7 days, but recent reviews note weekend closures were not always communicated. Contact them directly to confirm weekend availability.
Similar cleaning services nearby
43 low data
Hightech Cleaning Services
5.0(2)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning
66
Ace & Shine Cleaning Services
4.1(28)✓ Google-verifiedPublishes prices
Most recent bookings arrive on time with their own supplies and get reliable weekly or one-time cleans. Reviewers praise cleaners like Rina, Ika, and Selvia for attention to detail and care with delicate items. However, older complaints flagged slow management responses after damage, late arrivals on confirmed bookings, deep cleans done poorly with minimal equipment and training, and a serious payment processing incident. Their strongest reviews span three years of satisfied regulars; worst issues cluster around 1-2 years ago.
Carpet & Upholstery CleaningResidential CleaningPost-Renovation & Deep Cleaning